Refund Policy

Bridge Nation Touring, LLC – 7 -Day Returns Policy

At Bridge Nation Touring, we are committed to providing a smooth and transparent ticket-buying experience. As part of our customer service commitment, we offer a refund policy as listed below.

Eligibility for Return

• You may request a refund within 7 days of your purchase, provided that:

  • The event has not yet taken place

  • The ticket has not been used, scanned, or transferred

  • The event is more than 14 days away

• This policy applies only to standard tickets purchased directly through the Bridge Nation Touring's, LLC  website.

• The following are not eligible for return under this policy:

  • Tickets bought from third-party sellers or external platforms

  • Tickets for events occurring within 14 days of purchase

  • Tickets marked as “final sale” or “non-refundable”

  • VIP or custom experience packages that include non-refundable elements (e.g., merchandise, hospitality, accommodation)

How to Request a Return

To initiate a return:

1. Contact our Customer Support Team at info@bridgenationtour.com within 7 days of purchase.

2. Include your order number, event name, and reason for the return in your message.

3. If your return is approved, the ticket will be canceled and a refund will be issued to your original payment method within 5–10 business days.

Important Notes

• No returns will be accepted after the 7-day window or once the event date has passed.

• Service and booking fees may be non-refundable, depending on the event organizer’s policy.

• In cases of event cancellation or rescheduling, our Event Cancellation Policy will apply instead of the 7-day cooling-off period.

If you have any questions, please refer to our Terms & Conditions or contact our support team directly.